Training and Certification

At Carpet Cleaning Authority, we take staff training very seriously. Before starting work, our carpet cleaning technicians go through a rigorous external training programme run by Jena Dyco to gain their Institute of Inspection Cleaning and Restoration Certification (IICRC). Once this is done, they are also trained to become Woolsafe Certified Operators.  And that’s not all: they also undergo a comprehensive induction programme and customer service training programme with us, before spending time being coached and supervised on the job by senior technicians.

So you can be confident that the Carpet Cleaning Authority technicians that arrive at your door are courteous, professional, skilled and experienced in cleaning and removing stains from whatever type of carpet, rug, or furniture you have in your home or office.

Institute of Inspection Cleaning and Restoration Certification achieved by all carpet cleaning authority technicians Jena Dyco courses completed by carpet cleaning authority technicians All carpet cleaning authority technicians are woolsafe certified operators