Privacy Policy

This privacy policy sets out how Carpet Cleaning Authority uses and protects any information that you give when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: July 2014.

Collection of your personal information

There are aspects of the website which can be viewed without providing personal information, however, for access to CCA newsletters and correspondence you are required to submit personal information, specifically CCA will collect your first name, last name, email address to allow you to receive newsletters and additional cleaning requirements to receive correspondence from us.

How we use your information

We use your personal information for the following purposes:

  • to provide you with news and information about us and our services, or about another business which we think might interest you;
  • so that we can manage our relationship with you;
  • to provide you with information about events or other services that might interest you.
  • Data that tracks your activity

CCA automatically gathers information to monitor the use of its digital services (including online and mobile services), like the numbers and frequency of visitors to our website. This information can include the IP address, domain name and website browser type, the date and time of access and details of the information downloaded. This information helps us improve our services by identifying what information visitors access. It can also help us identify if there are any problems with our services that need fixing. This data is usually collected using ‘cookies’.

Use of Cookies

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Cookies do not personally identify users, although they do identify a user’s web browser. Cookies are used to estimate the number of visitors to our website and determine overall traffic patterns on our website. If you do not wish to receive cookies, you may set your web browser to refuse cookies.

Disclosing Information

We only disclose personal information under the following conditions:

  • we informed you at the point of collection that your personal information will be disclosed for that purpose or for a related purpose that you would reasonably expect;
  • we have your consent;
  • it is part of business assets that we are selling; or
  • we are required by law to disclose it.

Use of your personal information

For each visitor to our website, we collect the following non-personally identifiable information, including but not limited to web browser type, version and language, operating system, web pages viewed while browsing the website, web page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are visiting our website. If you receive our email newsletters, we may collect data about the emails you open and the links you click on from our newsletter.

Changes to this Privacy Policy

CCA reserves the right to make amendments to this Privacy Policy.

Accessing Your Personal Information

You have a right to access your personal information. If you would like to do so, please contact us. CCA reserves the right to charge a fee for searching for, and providing access to, your personal information, on a per request basis.

Contacting us

If you have any questions about this Privacy Policy please contact us via